Terms of Service

1. Acceptance of Terms

By accessing and using this website or engaging the services of Duvall's Towing Service ("Company," "we," "us," or "our"), you ("User," "you," or "Customer") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Duvall's Towing Service regarding your use of our website and services. We reserve the right to modify these Terms at any time. Continued use of our services after any modifications indicates your acceptance of the updated Terms.

2. Description of Service

Duvall's Towing Service provides professional towing and roadside assistance services throughout Palm Beach County, Florida. Our services include, but are not limited to:

• Light, medium, and heavy-duty vehicle towing
• Motorcycle transport
• Commercial vehicle towing
• Heavy equipment transport
• Roadside assistance including jump starts, tire changes, fuel delivery, and vehicle lockout services
• Emergency vehicle recovery
• Accident recovery and vehicle relocation

All services are subject to availability and may vary based on location, vehicle type, and current conditions. Service descriptions on this website are for informational purposes and do not constitute a guarantee of specific outcomes.

3. Eligibility

You may use our services if you meet the following eligibility requirements:

• You are the registered owner of the vehicle requiring service
• You are an authorized representative acting on behalf of the vehicle owner with proper documentation
• You are at least 18 years of age or have parental or guardian consent
• You have the legal authority to request towing or roadside assistance for the vehicle in question

By requesting our services, you represent and warrant that you meet these eligibility requirements and have the authority to authorize work on the vehicle.

4. User Responsibilities

When using our services, you agree to the following responsibilities:

• Accurate Information: Provide accurate, complete, and current information regarding your location, vehicle details, and service needs.
• Vehicle Accessibility: Ensure that your vehicle is accessible for service. If the vehicle is in a location that prevents safe access or requires special equipment, additional charges may apply.
• Safety Compliance: Follow all safety instructions provided by our operators and remain in a safe location while awaiting service.
• Payment Authorization: Authorize payment for services rendered. You are responsible for all charges associated with the services provided.
• Communication: Maintain open communication and provide accurate contact information for service coordination.
• Legal Compliance: Ensure that your request for services does not violate any laws or the rights of others.

5. Prohibited Uses

You may not use our website or services for any of the following purposes:

• Any illegal purpose or in violation of any applicable federal, state, or local laws
• Making false or misleading service requests, including fake emergencies or fraudulent claims
• Requesting services for a vehicle that you do not own or are not authorized to represent
• Attempting to interfere with, compromise, or disrupt our website, systems, or services
• Collecting or harvesting any information from our website without authorization
• Using automated systems or software to access or scrape our website content
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity
• Engaging in any conduct that restricts or inhibits anyone's use of our services

Violation of these prohibitions may result in immediate termination of services and may expose you to legal liability.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Duvall's Towing Service or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works based on our website content without express written permission
• Use our trademarks, logos, or branding without prior written consent
• Remove any copyright, trademark, or other proprietary notices from our materials
• Transfer, sell, or sublicense any content from this website

Limited, non-exclusive, non-transferable permission is granted to access and view our website for personal, non-commercial use only.

7. Disclaimer of Warranties

OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Duvall's Towing Service does not warrant that:

• Our services will meet your specific requirements or expectations
• Our services will be uninterrupted, timely, secure, or error-free
• The results obtained from our services will be accurate or reliable
• Our website will be free of viruses or other harmful components
• Any errors in our website or services will be corrected

No advice or information obtained from our website or services shall create any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUVALL'S TOWING SERVICE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES OR WEBSITE.

Our total liability for any claims arising from or related to our services or website shall not exceed the amount you paid for the specific service giving rise to the claim, or $500.00, whichever is less.

This limitation applies to all claims, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

9. Third-Party Services and Links

Our website may contain links to third-party websites and may utilize third-party services, including:

• Google Maps: Used for location and mapping services. Google's privacy policy and terms of service apply to your use of Google Maps.
• FormSubmit: Used for contact form processing. Information submitted through our contact form is transmitted via FormSubmit's service.

Third-party websites and services are not under our control, and we are not responsible for their content, privacy practices, or terms of service. Your use of third-party services is governed by their respective terms and conditions.

Inclusion of links to third-party sites does not imply endorsement or affiliation with those sites or their operators.

10. Termination

We reserve the right to refuse service, terminate service, or cancel pending service requests at our sole discretion, without prior notice, for any reason, including but not limited to:

• Violation of these Terms of Service
• Fraudulent or misleading information provided
• Abusive or threatening behavior toward our staff
• Non-payment or disputed charges for prior services
• Circumstances beyond our control that prevent safe or effective service delivery

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that should by their nature survive termination shall remain in effect.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any dispute arising from or related to these Terms or our services shall be resolved exclusively in the state or federal courts located in Palm Beach County, Florida. You consent to personal jurisdiction and venue in such courts.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

We are available 24/7 to assist you with any questions or concerns.

Additional Legal Disclosures

These Terms of Service comply with applicable advertising regulations and consumer protection laws. Our services are performed by trained professionals. Pricing is communicated before service when possible. All services are subject to applicable local, state, and federal regulations governing towing and roadside assistance services.

For emergency services, always call local emergency services (911) first if there is an immediate safety concern. Our operators prioritize safety and will coordinate with emergency responders as needed.